PRIVACY POLICE
Purple Vibes Açaí Limited ("Purple Vibes", "we", "us", "our") respects your privacy and is committed to protecting it through this Privacy Policy and in accordance with the Privacy Act 2020. This policy outlines how we collect, use, disclose, and manage your personal information, including through our website, mobile services, and communications.
This Privacy Policy applies to all users of the purplevibes.co.nz website (the “Website”), and also applies to interactions relating to online orders, catering enquiries, email communications, or any services (the “Services”) we offer.
By accessing or using the Website or our Services, you agree to the terms of this Privacy Policy. If you do not accept these terms, please do not use the Website or provide personal information.
Information We Collect
We may collect personal information from you both directly (via forms or messages you submit) and indirectly (via cookies or analytics tools). This includes:
Name
Email address
Phone number
Order history
Any communication you voluntarily provide through contact forms, email, or social media
We do not request or require sensitive health information, ethnicity, or other special categories of personal data.
How We Collect Data
We may collect personal data from:
Direct inputs on our website (e.g. orders, contact forms, subscription forms)
Emails and phone interactions with our team
Engagement with our social media platforms
Cookies, analytics, and other web tracking technologies
Third parties authorised by you (e.g. payment processors)
Use of Data
We use your information to:
Process and fulfil orders or catering requests
Contact you about your order or enquiry
Improve our services, website, and customer experience
Send updates, marketing offers, or newsletters (if you have opted in)
Comply with applicable legal and regulatory requirements
You can unsubscribe from marketing communications at any time by clicking the link in our emails or contacting us directly.
Disclosure of Your Data
We do not sell or rent your personal information. We may share your data only in the following circumstances:
With trusted third-party service providers (e.g. payment platforms, delivery services, email tools) strictly as needed to fulfil services
To comply with legal requirements or law enforcement if required
In connection with a potential sale or transfer of the business, under confidentiality
To prevent fraud, protect safety, or enforce our policies
Data Storage and Security
We take reasonable technical and organisational measures to protect your personal data from loss, misuse, unauthorised access, or disclosure. Only authorised team members have access to your information as necessary to perform their roles.
You can request access to or correction of your personal data at any time by contacting us.
Cookies and Analytics
Our Website may use cookies and similar technologies (e.g., Google Analytics) to improve your experience, track website usage, and tailor marketing. These tools collect non-identifiable data, such as:
Pages visited
Time spent on site
Device/browser type
Location data (approximate)
You may disable cookies in your browser settings, though some features of the site may not function properly if cookies are turned off.
Google Analytics
We use Google Analytics to gather anonymised data on how visitors use our website. This information helps us understand user behaviour and improve our content. The data collected does not personally identify you.
Your Rights
Under the New Zealand Privacy Act 2020, you have the right to:
Access the personal information we hold about you
Request correction of your personal data
Withdraw consent (where applicable)
Lodge a complaint with the Privacy Commissioner if needed
Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, with the revised date noted. We encourage you to check back regularly to stay informed.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact:
Purple Vibes Açaí Limited
📞 +64 2040608009